Strategic Talent Acquisition Specialist

24 hours ago


York, York City, United Kingdom Hiscox Full time

Unlock Your Potential in Customer Experience Recruitment

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Hiscox is a leading brand in the insurance market, renowned for its commitment to excellence and innovation. As a Strategic Talent Acquisition Specialist, you will play a vital role in shaping our customer experience recruitment strategy, driving business growth, and delivering exceptional results.

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About the Role

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We are seeking an experienced talent acquisition professional with a proven track record of success in recruiting for customer service centres. You will be responsible for designing and implementing innovative recruitment strategies, building strong relationships with stakeholders, and ensuring seamless end-to-end hiring processes.

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Your Key Responsibilities

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  • Redesign our talent acquisition strategy for volume teams, focusing on direct sourcing, proactive market research, and relationship management.\
  • Partner with hiring managers to deliver high-quality candidate experiences throughout the entire process.\
  • Develop and implement creative approaches to attract top talent, leveraging various online and social media platforms.\
  • Monitor and report on key performance indicators, ensuring timely delivery of hiring targets while maintaining excellent candidate and hiring manager satisfaction.\
  • Administer the end-to-end hiring process, including job posting, sourcing, screening, scheduling, interviewing, and offer extension.\\-

About Hiscox

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Hiscox values diversity and inclusivity, creating a culture that drives success. We believe in empowering our employees to thrive, offering flexible working arrangements wherever possible. As a member of our team, you will be part of a unique culture that prioritizes work-life balance and employee well-being.

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Your Requirements

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To succeed in this role, you will need:

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  • Proven experience in talent acquisition, particularly in customer service centre recruitment.\
  • Demonstrated ability to design and implement innovative recruitment strategies, driving business growth and exceptional results.\
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels.\
  • Proficiency in using online and social media platforms for sourcing and recruitment purposes.\
  • Strong analytical skills, with the ability to monitor and report on key performance indicators.\\-

What We Offer

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As a Strategic Talent Acquisition Specialist at Hiscox, you can expect:

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A competitive salary range: £45,000 - £60,000 per annum.

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A dynamic and inclusive work environment that prioritizes employee well-being and career development.

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Flexible working arrangements, wherever possible.

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The opportunity to work with a leading brand in the insurance market, shaping the future of customer experience recruitment.



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