Lift Engineering Manager
1 month ago
The National Lift Manager position is a crucial role within City Facilities Management, responsible for the management and delivery of lift engineering works across the estate. This role requires strong working relationships with customers, internal teams, and approved sub-contractors.
The National Lift Manager is responsible for ensuring the delivery, reporting, and investigation of any shortfalls on all agreed KPIs across the estate. With in-depth technical knowledge, you will audit and challenge contractor decision-making as and when required to ensure service delivery is maintained.
Key Responsibilities:
- Represent the company in a professional manner at all times and develop excellent working relationships with key stakeholders.
- Deliver effective management of all approved contractors, ensuring effective two-way communication at all times.
- Ensure all company and customer standards are understood and adhered to at all times, in line with prevailing legislation.
- Provide technical support up to and including Divisional Operations Managers, AEM, and Customer.
- Ensure underperformance on KPIs is communicated, understood, and action plans are in place and regularly reviewed to drive improvement.
Requirements:
- Education to GCSE/Standard Grade level as a minimum, ideally NVQ Level 3/City and Guilds 236 Part 1 + 2 or equivalent in electrical installation/Maintenance.
- NVQ Level 3 in Lift Engineering or equivalent.
- A minimum of 5 years' experience in Lift engineering.
- A working knowledge of the maintenance service within the FM industry, with previous working knowledge of a multi-client contracted environment being desirable.
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