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Receptionist

2 months ago


Birkenhead, Wirral, United Kingdom The Rehab Physio Full time
Job Summary

We are seeking a highly organised and empathetic Receptionist/Administrative Assistant to provide exceptional customer service and support to our team at The Rehab Physio.

Key Responsibilities
  • Provide a warm and welcoming experience for all visitors, ensuring a positive first impression.
  • Manage phone calls with professionalism and excellent phone etiquette, directing calls to the relevant team members.
  • Perform various administrative tasks, including filing, photocopying, data entry, and managing office supplies.
  • Utilise our specialist clinical software to manage the diaries of our therapists.
  • Assist with Xero entries and basic bookkeeping tasks, ensuring accurate and timely financial management.
  • Provide administrative support to the team as needed, including light domestic duties to maintain a tidy and welcoming environment.
Requirements
  • Empathetic and caring communication skills, with the ability to show empathy and care to all visitors.
  • Proficiency in using computerised systems for office tasks, including Microsoft Outlook for scheduling, emails, and document management.
  • Strong organisational skills with attention to detail, ensuring accurate and efficient completion of tasks.
  • Previous experience in an administrative or office role, with a medical setting being advantageous.
  • Ability to type accurately and efficiently, with a high level of accuracy and attention to detail.
What We Offer
  • Competitive hourly rate of £12.50 per hour.
  • Full-time or part-time opportunities, with a flexible schedule to suit the successful candidate.
  • Bonus scheme, performance bonus, and yearly bonus.
  • Company pension, free parking, and on-site parking.