Technical Field Support Specialist

5 days ago


Chippenham, Wiltshire, United Kingdom NECSWS Full time
About the Role

We are seeking a skilled Technical Field Support Specialist to join our team at NEC Software Solutions. This is an exciting opportunity for someone to work in a dynamic environment, supporting the installation, maintenance, and repair of our products.

Key Responsibilities
  • Perform scheduled maintenance activities, including system inspections, preventive maintenance, software updates, and upgrades.
  • Provide feedback to Regional Managers and participate in continuous improvement projects to enhance processes and find efficiencies.
  • Work collaboratively as part of a regional team, supporting colleagues and other teams.
Requirements
  • IT literate with experience in Windows, including Desktop (Windows 10 and 7) and Server (2016, 2019, WSUS, Active Directory, SQL).
  • Networking expertise, preferably with Cisco certification.
  • Able to drive regularly, as this constitutes a significant portion of the role.
  • Prior Field Service experience is desirable but not essential.
Benefits
  • Private Medical Cover funded by NEC for Employees.
  • 25 days paid holiday with the option to buy/sell.
  • 4 x basic salary life assurance cover funded by NEC.
  • A Group Pension Plan.
Additional Requirements
  • Candidates must be able to demonstrate a pre-existing right to work and travel within the UK.
  • A Disclosure Barring Service (DBS) check may also be required.

The estimated salary for this position is £45,000 - £55,000 per annum, depending on experience.



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