Reactive Works Coordinator
2 weeks ago
A key member of our team, the Property Works Coordinator plays a vital role in ensuring the smooth operation of our office. This involves managing a range of responsibilities that keep our Operational Teams running efficiently. The Property Works Coordinator performs various administrative functions and customer service-related tasks that support the overall function of the Operational environment. These include distributing reactive client KPI driven FM works orders, reporting, and following up with various departments to ensure all stakeholders have the most relevant information. The Property Works Coordinator will have excellent time management skills as they work in a highly KPI controlled environment. Organisation and adaptability are also essential skills for this role, as they are necessary in the day-to-day organisation of the Operations Team. Excellent communication skills, both verbal and written, are required due to the amount of interaction and cross-department working. The Property Works Coordinator interacts with various employees in almost every department, reporting directly to Supervisors, Operations Managers, Commercial Quantity Surveyors, and various department leaders. There will also be intermittent interaction with external stakeholders. The role will be based in either the Bristol or Solihull office.
Key Responsibilities
- Actioning requests from members of the operation team or Managers such as binding, scanning, assisting with documents, or accomplishing a bigger task (training needs) etc. on an ad-hoc basis.
- Provision of administrative support to Operations team.
- Support the other Property Work Coordinators with various administrative tasks (redirecting calls, overflow tasks etc. during high volume periods).
- Assist in stakeholder relationship management.
- Maintain files and records with effective electronic filing systems, track and coordinate, and accurately process Supervisor reports and Daily Record Sheets, upload records to external stakeholder portals in KPI directed timeframe.
- Electronically coordinate and administrate information through GeoPal our End 2 End Management system.
- Excellent standard of written and verbal English.
- Attention to detail necessary.
- Ability to work independently or as part of a team.
- Proficient in MS Office packages.
- Ability to multi-task and prioritise.
- Possess a 'can-do' attitude and demonstrate initiative wherever possible.
- Competitive Salary with yearly increase.
- Healthcare.
- 26 days holiday (option to purchase 5 more).
- Employer pension.
- Death in service – life assurance.
- Competitive mileage rate.
- Travel expenses.
- Flexible and remote working.
- Enhanced parental leave.
- Professional and Educational development.
Our Internal Recruitment Team fulfils all vacancies on a direct basis. Unsolicited contact by unapproved agencies (sharing speculative CVs) will not be accepted, and introductory fees will not apply.
*The full job specification is available on request.
At Sisk, we are committed to attracting and hiring diverse talent into our organisation. We know the confidence gap and imposter phenomenon can get in the way of meeting remarkable candidates. We also know that candidates from underrepresented backgrounds often don't apply for roles if they don't feel they meet all the criteria. Give your transferable skills the chance to tell the full story. It's not all about your technical expertise. Don't hold back, we'd love to hear from you.
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