Relief Security Officer

4 weeks ago


Epsom, Surrey, United Kingdom ICTS Europe Full time

At ICTS Europe, we are committed to providing exceptional security solutions to our clients. As a Relief Security Officer, you will play a vital role in ensuring the safety and security of people and premises at a large, busy hospital Trust in Epsom and Carshalton.

This challenging yet rewarding role involves a range of duties, including:

  • Patrolling the buildings to deter and detect problems
  • Attending and managing emergencies, including fire evacuation, conflict management and physical intervention
  • Working closely with client representatives, customers and colleagues to resolve queries
  • Managing access control - for employees, visitors, patients and contractors
  • Identifying and reporting Health & Safety issues and carrying out first aid if necessary
  • Maintaining records including incident reports and daily occurrence logs using computer based systems
  • Investigating and writing detailed reports on incidents, liaising with police and other third parties as necessary

A variety of shift patterns are available, covering both days and nights. You will need to be reliable and flexible to support your colleagues and business operations.

To succeed in this role, you will need:

  • Excellent customer service, communication and organisational skills
  • The ability to remain calm and professional under pressure
  • The ability to be dynamic and interact with the public
  • Experience in a customer-facing role, ideally in security

Full training, uniform and health and safety equipment are provided, and you will also have access to:

  • Personal Pension Scheme
  • Health Insurance Scheme
  • Discount shopping platform
  • Employee Assistance Programme
  • Cycle to Work Scheme


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