Operational Excellence Lead
7 days ago
About Us:
Mobility Broadband Network Ltd (MBNL) delivers mobile infrastructure that enables digital Britain. Our Operational Services directorate is accountable for delivering the right sites in the right locations, ensuring they are always accessible and always on.
Job Description:
This role is a senior leadership position within our Operations function, responsible for maximising the performance of our services according to ITIL best practice. You will lead cross-functional teams to implement improvement initiatives, working closely with suppliers to drive change and enhance our customers' experiences.
Your Skills and Qualifications:
We are looking for an experienced professional with a strong track record in operational excellence, process improvement, and team leadership. Your expertise should include ITIL, as well as practical experience in implementing organisational change and driving business outcomes.
Benefits:
MBNL offers a competitive salary range of £80,000 - £100,000, flexible working arrangements, and opportunities for career development and growth. We value equality, diversity, and inclusion and strive to create a workplace culture that supports these values.
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