Digital Transformation Specialist
1 month ago
Are you passionate about driving digital transformation and supporting cutting-edge technology? We're seeking a skilled Communications System Engineer to join our Digital, Data, and Technology team.
Your Role:As a Communications System Engineer, you'll play a pivotal role in building, developing, and supporting all mobile devices across the force. You'll collaborate with the broader team on network, firewall, and telephony infrastructure support, including ICCS infrastructure.
Key Responsibilities:- Safeguard Our Network: Ensure the security, integrity, and performance of our operational network and communications infrastructure.
- Manage Airwave Infrastructure: Oversee end-user Airwave devices, Integrated Communications Control System (ICCS), fleet mapping, and coverage.
- Support Voice and Video Tech: Maintain our Voice Over IP (VOIP) and Video Conferencing systems.
- Secure Connectivity: Manage our firewall and gateway infrastructure to ensure secure internet and network connections.
- Transition New Tech: Help transition new or updated infrastructure from development to live environments.
- Provide Expert Knowledge: Offer your expertise to various projects and change initiatives.
- Ability to manage workloads and set priorities.
- Providing guidance, setting standards, managing escalations & reporting.
- Leading project delivery, adhering to standards and BAU responsibilities.
- Voice & network configuration and troubleshooting.
- Thorough understanding of networking/firewall technologies, principles and topologies.
- Experience and knowledge of ITIL processes.
- Knowledge of platform compliance and security.
- Ability to liaise with stakeholders and external suppliers.
- Significant experience of working in a 3rd line SIP/voice/radio engineering role.
- Postgraduate IT/Communication systems degree or equivalent.
- Voice/communications related industry qualification, such as:
- SIP telephony
- ICCS support and Radio system support
- Innovative Environment: Be part of a team that's driving digital transformation.
- Technical Excellence: Work with cutting-edge technology and infrastructure.
- Collaborative Team: Join a supportive and knowledgeable team dedicated to excellence.
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