Reservation Management Specialist

3 weeks ago


Rochester, Medway, United Kingdom U-Haul International, Inc. Full time

We are seeking an experienced Reservation Management Specialist to join our team at U-Haul International, Inc. As a key member of our operations team, you will play a vital role in supporting customers, field team members, and U-Haul dealerships with equipment reservations and placements.

About the Job:

  • You will assist with calls from and to customers, ensuring timely and effective communication.
  • Collaborate with field team members and U-Haul dealerships to optimize equipment distribution and availability.
  • Review reports to inform data-driven decisions on equipment placement and accuracy.

Benefits:

  • A competitive hourly rate of $14.40 - $17.60.
  • Access to comprehensive benefits, including health insurance, paid holidays, and sick leave.
  • Ongoing training and development opportunities to enhance your skills and knowledge.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Working knowledge of office equipment, including multiline phones and phone etiquette.
  • Excellent customer service, time management, and multitasking skills.


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