Service Charge Specialist

4 weeks ago


Glasgow, Glasgow City, United Kingdom CBRE Full time
Service Charge Advisor Role

As a Service Charge Advisor at CBRE, you will be responsible for a range of service charge work across a varied client property portfolio. This role requires close collaboration with our third-party partners to ensure the closure of annual service charge reconciliations in line with RICS guidelines and agreed SLAs.

Key Responsibilities:
  • Working closely with our third-party partners to ensure closure of annual service charge reconciliations across a variety of complex assets in line with RICS guidelines and agreed SLAs.
  • Reviewing income demanded in the year and ensuring all occupiers are correctly billed.
  • Reviewing Tenant apportionment and undertaking CAP calculations.
  • Reviewing expenditure to ensure it has been coded correctly in line with budget.
  • Calculating, recommending, and posting accruals and prepayments.
  • Case Managing the Service Charge end to end process for assigned allocation.
  • Assisting our internal stakeholders with closing off annual property budgets in line with RICS guidelines and agreed SLA's.
  • Assisting in quality review of third-party partners' work.
  • Preparing reconciliation of clients' service charge funds.
  • Working closely with other teams within REAS to provide exceptional outcomes to our clients.
  • Liaising with various internal and external stakeholders to achieve the role responsibilities.
  • Attending client and internal meetings.
  • Responsible for assisting other team members, passing on knowledge and skills, particularly to new members of staff.
  • Undertaking project work to support re-engineering or efficiency improvement.
Person Specification/Requirements:
  • Ability to work under pressure and to strict deadlines.
  • Technical understanding of service charges.
  • Advanced experience in bookkeeping.
  • Relationship management.
  • Ability to make decisions.
  • Excellent communication skills.
  • Numerical and analytically minded.
  • Attention to detail.
  • Problem-solving.

At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills.



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