Sports Operations Manager
1 week ago
We are seeking a highly enthusiastic and customer-focused Sports Attendant to join Teacheroo in Edinburgh.
Job Overview:The role involves delivering an exceptional customer experience for all users at our Sports Hub and New Field facilities.
Main Responsibilities:- Maintaining high standards of cleanliness and maintenance, including cleaning programs for the fitness room and sports equipment.
- Working at Reception, handling inquiries, and liaising with service users.
- Setting up and taking down sports equipment, ensuring timely bookings.
- Supervising patrons using equipment while in the facility, including teams, adults, teenagers, and children.
- Dealing with customer queries in person and over the phone in a confident manner.
- Charging admission, taking bookings, renting out equipment, or answering calls.
- Ensuring a safe and clean environment for customers by opening and closing New Field pitches and facilities.
- Pitch inspections to ensure they remain litter-free and reporting any defects or breakages.
- Previous experience working in a school setting, gym, or fitness centre, and/or customer-facing environment.
- Coaching or fitness qualification (NPLQ Trainer/Assessor) - desirable.
- Keen interest in sport and fitness.
This role requires effective interaction with multiple stakeholders, internally and externally, and demands strong communication skills.
A genuine interest in helping others is essential, and having one or more Leisure Qualifications is desirable.
Work Environment:You will be involved in all aspects of activities taking place at the Sports Hub and New Field under the supervision of the Sports Hub and Camps Manager.
£25,000 per annum
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