Lead Technical Support Engineer

24 hours ago


Bristol, Bristol, United Kingdom Austin Fraser Full time

Job Description:

This Lead Technical Support Engineer position offers a unique opportunity to work with a leading provider of control systems solutions. As a key member of our team, you will be responsible for providing expert technical support to customers, working closely with the Project Coordinator, and driving the success of our control systems projects.

Main Responsibilities:

  1. Quote management: Reviewing specifications for control systems, managing quote process, and communicating with customers and stakeholders.
  2. Project coordination: Working closely with the Project Coordinator to ensure smooth project delivery, managing timelines, and coordinating resources.
  3. Customer engagement: Providing exceptional customer service, building strong relationships, and identifying opportunities for growth.
  4. Process optimization: Analyzing processes, identifying areas for improvement, and implementing changes to increase efficiency and effectiveness.

Requirements:

  • Relevant qualifications and experience in control systems engineering.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.

Salary and Benefits: Competitive salary, comprehensive benefits package, and opportunities for career growth and professional development.



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