Retail Shop Manager

4 weeks ago


Birmingham, Birmingham, United Kingdom Blue Cross Full time
About the Role

As a Retail Shop Manager at Blue Cross, you will be the driving force behind our Yardley shop's success. Your primary responsibility will be to drive sales, foster community connections, and ensure the shop thrives. You will work towards sales targets, maximise profits, and maintain optimal stock levels. Additionally, you will create a welcoming atmosphere for customers, deliver exceptional service, and represent Blue Cross with pride.

Key Responsibilities
  • Work towards sales targets and maximise profits.
  • Build strong community ties.
  • Create a welcoming atmosphere for customers, delivering exceptional service and representing Blue Cross with pride.
  • Keep things running smoothly with efficient paperwork, accurate data management, and adherence to retail standards.
  • Maintain optimal stock levels, ensuring our shelves are always full of treasures for our customers.
  • Prioritise the safety of our team and customers, following all health and safety protocols with care and diligence.

About You

You will have a background in retail management, supported by a proven track record of driving sales and exceeding targets. Your leadership and team management skills will be pivotal to success in this role, as you cultivate strong relationships with both customers and volunteers. Your great organisational skills and meticulous attention to detail will guarantee smooth operations, while your unwavering commitment to upholding high standards of health and safety underscores your reliability and professionalism. Adaptability and flexibility are also essential attributes we're seeking.

Essential Qualifications, Skills, and Experience
  • Retail management experience
  • Commercial awareness to deliver sales
  • Excellent interpersonal skills and the ability to build strong external relationships.
  • Good IT skills and a basic understanding of finance
  • Good people management skills
  • Excellent customer service skills

Why Blue Cross?

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make a difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes:
  • 38 days holiday rising to 43 with service (including Bank Holidays)
  • Programmes for physical and mental wellbeing support
  • Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family
  • Free physiotherapy advice and face to face intervention
  • Health cash plan
  • Unlimited access to an employee assistance programme
  • Pension scheme with enhanced employer contribution
  • Claim for professional fees
  • Life assurance
  • 20% discount on Pet Plan pet insurance
  • Enhanced family friendly policies
  • Recognition scheme
  • Annual volunteer days
  • Charity worker discounts across a variety of retailers
  • Personal development programme


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