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Operations Manager Complex Homecare Position

1 month ago

St Helens, St. Helens, United Kingdom TRC Yorkshire Full time £42,000 - £46,000

Operations Manager – Complex Homecare



Job Summary:

TRC is seeking a Registered Operations Manager to oversee the branch in St Helens. The successful candidate will be responsible for managing the activities of the workforce, ensuring the needs of service users are met, and contributing to the development of company standards.

Key Responsibilities:

  • Manage the activities of the workforce to ensure the needs of service users are met.
  • Share in the day-to-day running of the local office as the needs of the business dictate.
  • Maintain professional working relationships with all office personnel to ensure effective teamwork.
  • Offer leadership, support, and guidance to all staff.
  • Direct office staff to manage their time effectively and take responsibility for their areas.
  • Contribute to the development of company standards and participate in board meetings as required.
  • Support the development of the office budget and financial goals through credible business plans and associated financial results.
  • Achieve the aims of the agreed budget and manage costs relevant to the office.
  • Plan and run recruitment campaigns to ensure an increasing number of staff register.
  • Evaluate and use all forms of media.
  • Ensure the timely processing of Nurse and Carer applications.
  • Understand the arrangements for safeguarding service users and their families against the risk of abuse.
  • Provide returns and reports at agreed intervals, detailing business activity, including marketing and promotions, to the board as requested.
  • Be responsible for producing and implementing a business development plan outlining your view of how to grow the business in your area.
  • Ensure all service user needs are assessed and met in a professional manner.
  • Follow quality procedures and carry out internal audits both formal and informal.


Further Benefits:

25 Days Annual Leave, plus Bank Holidays

An extra day off on your birthday*

Substantial Bonus Scheme (Quarterly)

Loyalty reward programs at 3 and 5 years*

Refer a friend scheme

Workplace pension

Access to private healthcare following successful completion of a 6-month probation