Healthcare Operations Director

2 weeks ago


St Helens, St. Helens, United Kingdom Apollo Home Healthcare Full time
About the Role

This position involves overseeing the delivery of complex clinical homecare services.

As an exceptional healthcare leader, you will be responsible for managing a team of Office Consultants and Clinical Nurse Specialists.

The team works together to safely implement personalised care packages for our service users.

Key Responsibilities

  • Managing the escalation of accidents, incidents, and complaints
  • Recruiting and retaining care staff to assist service users who require complex care packages
  • Establishing and maintaining robust operational procedures in the office to ensure high-quality service delivery
  • Meeting budget goals and managing office-related costs
  • Overall responsibility for the safe service delivery in line with CQC regulations and company policies and procedures
  • Supervising the introduction of new complex packages safely
  • Participating in meetings and forums to assess service provision
  • Transitioning to the role of Registered Manager after a successful probation period

Requirements

  • Valid driving license and a vehicle for travel to our service users' homes and network of offices
  • Strong management experience, ideally within healthcare
  • Ability to work a flexible schedule with varying start and finish times

What We Offer

  • Competitive salary between £42,000 to £46,000 per annum
  • Substantial quarterly bonus
  • 25 Days Annual Leave, plus Bank Holidays
  • An extra day off on your birthday*
  • Loyalty reward programs at 3 and 5 years*
  • Refer a friend scheme
  • Workplace pension
  • Access to private healthcare following successful completion of a 6-month probation


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