Customer Service Representative

3 weeks ago


Leeds, Leeds, United Kingdom Tesco Full time

About the role:

We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring that our customers have a positive shopping experience.

Key responsibilities:

  • Provide excellent customer service, greeting customers with a smile and serving them with pride.
  • Build strong relationships with customers, understanding their needs and preferences.
  • Work collaboratively with colleagues to achieve sales and service targets.
  • Maintain a clean and safe working environment, adhering to health and safety procedures.

What we offer:

  • A competitive rate of pay starting at £12.02 an hour, increasing to £13.15 for stores within the M25.
  • A minimum of 16 guaranteed hours per week, with opportunities to work additional hours.
  • A range of benefits, including a colleague discount card, free wellbeing services, and life cover.

What we're looking for:

  • A passion for delivering great customer service and working in a fast-paced retail environment.
  • Excellent communication and teamwork skills, with the ability to work flexibly.
  • A commitment to providing excellent customer service, even in challenging situations.


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