Digital Experience Strategist
3 weeks ago
We are seeking a seasoned Digital Experience Strategist to join our team at Zachary Daniels Recruitment. This role involves driving improvements in digital experiences by analysing customer insights, mapping end-to-end journeys, and establishing best practices within our cross-functional team.
">The ideal candidate will have proven experience in customer experience, specifically within digital journeys in a retail setting. They should be able to ideate and collaborate effectively to support CX improvements, as well as be comfortable with mapping journeys and processes to streamline the customer experience.
This is an exciting opportunity to make a significant impact on digital customer journeys within a fast-paced retail environment. The successful candidate can expect a salary of up to £54,000, based on their level of experience and qualifications.
Key Responsibilities:
- Analyse customer data to drive journey enhancements
- Identify areas for enhancement and support prioritisation of new ideas
Benefits:
- A competitive salary of up to £54,000
- The opportunity to work on high-profile projects with leading retailers
- A collaborative and dynamic work environment
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