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Executive Restaurant Supervisor

2 months ago

Brentford, Greater London, United Kingdom Blue Arrow Full time

Job Role: Restaurant Manager

Blue Arrow is a Disability Confident Employer and is committed to helping find great work opportunities for great people.

About the Role:
Experienced and ambitious restaurant managers sought at recently refurbished West London Garden situated within elegant, historic surroundings. The successful candidate will lead and motivate a vibrant team within the Centre's restaurant and coffee shop and will demonstrate a passion of exceeding customer expectations and have commitment to deliver exceptional standards.

Key Responsibilities:

  • Managing the restaurant/coffee shop and back of house areas to ensure a consistently high standard of service is presented to customers
  • Oversee stock management including monitoring wastage to achieve maximum margin potential
  • Manage the merchandising, pricing, and display of all goods, maintaining the highest of standards and maximising sales
  • Fulfil all till operations, cash handling and banking procedures according to the Cash Security Policy
  • Working as part of the wider team and carrying our Duty Manager responsibilities
  • Manage staffing levels to always ensure adequate cover by co-ordinating an effective staff rota, identifying shortfalls and recruiting as appropriate
  • Conduct regular appraisals with all staff, encouraging performance feedback
  • Work closely with the Garden Centre Manager and HR to manage staff performance
  • Any other reasonable duties that are deemed necessary to fulfil the needs of the business

Requirements:

  • Worked in hospitality for a minimum of one year at management level
  • Qualification in Food Safety & Hygiene
  • Good working knowledge of HACCP principles
  • A good level of kitchen experience and food knowledge with the ability to "step in and support" when required
  • Thorough understanding of allergens
  • Knowledgeable in maintaining and monitoring Health and Safety in department
  • Strong communication and interpersonal skills to deal with employees at all levels, as well as external contacts
  • Able to be responsive to challenges and demonstrate a "can do" approach
  • Remains calm under pressure
  • Effective time management
  • Eager to support and contribute to the wider team
  • Work with energy, pace, and passion
  • Good organisation and prioritisation skills
  • Exceptional attention to detail and forward-thinking ethos
  • Demonstrate a professional, enthusiastic, and flexible approach
  • Able to promote excellent team work to achieve exceptional customer experience
  • All candidates must be able to demonstrate that they hold a relevant and valid permit or visa to live and work in the UK