Executive Restaurant Supervisor

Job Role: Restaurant Manager

Blue Arrow is a Disability Confident Employer and is committed to helping find great work opportunities for great people.

About the Role:
Experienced and ambitious restaurant managers sought at recently refurbished West London Garden situated within elegant, historic surroundings. The successful candidate will lead and motivate a vibrant team within the Centre's restaurant and coffee shop and will demonstrate a passion of exceeding customer expectations and have commitment to deliver exceptional standards.

Key Responsibilities:

• Managing the restaurant/coffee shop and back of house areas to ensure a consistently high standard of service is presented to customers
• Oversee stock management including monitoring wastage to achieve maximum margin potential
• Manage the merchandising, pricing, and display of all goods, maintaining the highest of standards and maximising sales
• Fulfil all till operations, cash handling and banking procedures according to the Cash Security Policy
• Working as part of the wider team and carrying our Duty Manager responsibilities
• Manage staffing levels to always ensure adequate cover by co-ordinating an effective staff rota, identifying shortfalls and recruiting as appropriate
• Conduct regular appraisals with all staff, encouraging performance feedback
• Work closely with the Garden Centre Manager and HR to manage staff performance
• Any other reasonable duties that are deemed necessary to fulfil the needs of the business

Requirements:

• Worked in hospitality for a minimum of one year at management level
• Qualification in Food Safety & Hygiene
• Good working knowledge of HACCP principles
• A good level of kitchen experience and food knowledge with the ability to "step in and support" when required
• Thorough understanding of allergens
• Knowledgeable in maintaining and monitoring Health and Safety in department
• Strong communication and interpersonal skills to deal with employees at all levels, as well as external contacts
• Able to be responsive to challenges and demonstrate a "can do" approach
• Remains calm under pressure
• Effective time management
• Eager to support and contribute to the wider team
• Work with energy, pace, and passion
• Good organisation and prioritisation skills
• Exceptional attention to detail and forward-thinking ethos
• Demonstrate a professional, enthusiastic, and flexible approach
• Able to promote excellent team work to achieve exceptional customer experience
• All candidates must be able to demonstrate that they hold a relevant and valid permit or visa to live and work in the UK