Assistant Shop Manager

1 month ago


Essex, United Kingdom Pets at Home Full time
Assistant Store Manager – Waltham Abbey

About Us

We're Pets at Home, a leading pet care business with a passion for delivering exceptional customer experiences. Our Pet Care Centres are community-focused stores where local people work with local pet owners to help local pets.

Job Summary

We're seeking an experienced Assistant Store Manager to join our team in Waltham Abbey. As a key member of our store management team, you'll be responsible for leading a team of retail professionals to deliver outstanding customer service and drive sales growth.

Key Responsibilities

  1. Lead a team of retail professionals to deliver exceptional customer service and drive sales growth.
  2. Take full responsibility for the store in the absence of the Deputy or Store Manager.
  3. Recruit, train, and develop a high-performing team to achieve business objectives.
  4. Manage stock control, store standards, and operational efficiency.
  5. Collaborate with the Store Manager to develop and implement business plans to drive sales growth and customer satisfaction.

What We Offer

We offer a competitive salary, opportunity to earn an annual bonus, and a comprehensive range of benefits, including:

  1. Annual bonus
  2. At least 28 days paid annual leave, rising to 33 days after 2 years
  3. Extra day off for your birthday
  4. Life Assurance - 4 times your annual salary
  5. Company pension contribution of 4%
  6. Colleague discount of 20% across the Group

Requirements

To be successful in this role, you'll need:

  1. Experience in working within the retail sector with a minimum of 6 months hands-on supervisory/management experience.
  2. Flexibility to work a flexible shift pattern across 7 days a week.
  3. Passion for retail and a proven track record of delivering high standards and great results.
  4. Ability to take on 6 months of industry-leading training covering all the key aspects of the role.

Our Values

We're committed to creating a workplace that's inclusive, respectful, and supportive of all colleagues. We believe that everyone deserves to be treated with dignity and respect, and we're proud to be an equal opportunities employer.

How to Apply

If you're passionate about delivering exceptional customer experiences and driving sales growth, we'd love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].


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