Senior Booking Officer

3 hours ago


South Molton, Devon, United Kingdom Royal Devon and Exeter NHS Foundation Trust Full time
Job Summary

The post holder will be responsible for coordinating and undertaking a full range of administration and scheduling processes for Booked Admissions in accordance with Trust Waiting List Policy, Patient Access Policy, and JAG Accreditation standards. They will ensure appropriate day-to-day management of the waiting lists to ensure theatre and clinic capacity is filled while prioritizing workload.

About the Role

This role requires the post holder to work at an advanced level and deliver a high-quality service to all staff within the specialty, supporting clinical teams to provide an efficient service to patients. This includes booking pre-operative assessment appointments, scheduling treatments, and managing waiting lists.

Key Responsibilities
  • Coordinate and undertake a full range of administration and scheduling processes for Booked Admissions
  • Ensure day-to-day management of waiting lists to ensure theatre and clinic capacity is filled
  • Support clinical teams to provide an efficient service to patients
  • Book pre-operative assessment appointments and schedule treatments
  • Manage waiting lists and prioritize workload
Requirements

The post holder will be responsible for exercising initiative and judgment using acquired skills and knowledge, maintaining confidentiality at all times. They will provide an empathic and sensitive point of contact for service users.

Working Pattern

The post holder will work Monday to Friday, with a flexible working scheme in place to support a healthy work-life balance.

About Us

The Royal Devon University Healthcare NHS Foundation Trust is a leading healthcare provider in the South West, delivering a wide range of emergency, specialist, and general medical services. We are committed to providing high-quality care to our patients and communities, and we are looking for talented individuals to join our team.

Benefits

We offer a range of benefits to our staff, including access to our own comprehensive occupational health services, flexible working schemes, and a range of staff discounts on shopping, fitness, and leisure options. We are committed to supporting the development and well-being of our staff, and we offer a range of training and development opportunities to help you achieve your career goals.


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