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Contract Coordinator

2 months ago

Leamington Spa, Warwickshire, United Kingdom National Grid Full time

About National Grid

National Grid is a leading energy company that plays a critical role in the UK's energy infrastructure. Our team is dedicated to delivering safe, reliable, and efficient energy services to millions of homes and businesses across the country.

Job Summary

We are seeking a highly organized and detail-oriented Contract Coordinator to join our Customer Connections Team. As a Contract Coordinator, you will play a key role in supporting the Contracts Team in delivering against their connection offer licence obligations.

Key Responsibilities

  • Provide support to the Offer process and Post Offer tracking, assisting the Connections Team in fulfilling our contract obligations.
  • Help to facilitate the various different processes, such as the Asset Replacement Process, to ensure we meet our obligations.
  • Manage the team's Governance procedures, coordinating between the Customer Connections and Regional Connections teams.
  • Maintain and update as necessary the team's procedural documents (SOP's etc).
  • Ensure the storage of contractual documentation is delivered in accordance with National Grid's standards.
  • Accountable for providing and coordinating the data submissions in licensed reports to Ofgem concerning connection applications.
  • Contribute towards improving our data management, in line with our data BMS (Business Management Standard).
  • Reviewing data quality through our application process in CRM, and assisting Connections and Regional Connections teams to maintain and improve the level of data quality within our core system.
  • Help in managing the relevant Share Point site, so information is both easily accessible, relevant and managed in line with our Data BMS standard.
  • Coordinate charging and TO Final Sums bi-annual submission, which feed into Customer liabilities and securities.

Requirements

  • Experience working independently and taking initiative.
  • Strong organizational skills.
  • Ability to communicate with stakeholders at all levels.
  • Proven computer literacy with the ability to use word processing and spreadsheet packages to at least intermediate standard is essential (Word, Excel, PowerPoint).
  • Experience of working with a Customer Relationship Management (CRM) tool.
  • Experience of working in a transactional environment, delivering outputs to tight timescales whilst maintaining accuracy.
  • Knowledge of UK electricity transmission business preferred but not essential.

What We Offer

  • Starting salary of £34,871.
  • Annual Performance Based Bonus.
  • Hybrid working model between Home, Site and Office.
  • 26 days annual leave, plus eight statutory days.
  • The option to buy additional or sell holiday days.
  • Generous contributory pension scheme - we will double-match your contribution to a maximum company contribution of 12%.
  • Financial support to help cover the cost of professional membership subscriptions, course fees, books, exam fees and time off for study leave – so long as it's relevant to your role.
  • Access to several flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.
  • Family care benefits including a back-up care service for when your usual care arrangements fall through (six paid days each year as standard with the option to purchase further days).
  • Access to numerous apps which support health, fitness and wellbeing.