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Sales Associate
2 months ago
About Us
Reiss is a leading luxury fashion brand with a strong presence in the global market. Our commitment to quality, sustainability, and timeless elegance has earned us a reputation as a premium brand.
Our Retail Team
We are seeking a highly motivated and customer-focused individual to join our retail team as a Sales Associate. As a key member of our team, you will be responsible for providing exceptional customer service, supporting our management team, and contributing to the success of our store in Stratford.
Key Responsibilities
- Customer Service: Deliver a premium and tailored customer service experience, providing in-depth knowledge of the brand and our products.
- Product Knowledge: Develop a thorough understanding of our luxury products and be able to communicate their features and benefits to customers.
- Teamwork: Work collaboratively with the management team and other sales associates to achieve sales and operational goals.
- Visual Standards: Maintain high visual standards in the store, ensuring that the sales floor and visual displays are always well-presented.
- Brand Ambassador: Act as a Reiss Brand Ambassador, promoting the brand and its values to customers and colleagues.
Requirements
- Passion for Luxury: A genuine passion for premium or luxury products and a desire to work in a high-end retail environment.
- Customer-Facing Experience: Previous experience in a customer-facing role, preferably in a retail or hospitality environment.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to communicate effectively with customers, colleagues, and management.
- Flexibility: Flexibility and ability to adapt to changing priorities and work in a fast-paced retail environment.
- Team Player: A team player with a positive attitude and a willingness to learn and develop.
What We Offer
- Seasonal Business Wear Allowance: A seasonal business wear allowance to support your professional development.
- Employee Discount: A generous employee discount on our luxury products.
- Rewarding Commission Structure: A rewarding commission structure that recognizes and rewards your sales performance.
- Wellbeing and Financial Support: Access to our Employee Assistance Programme, providing wellbeing and financial support.
- Low Monthly Cost Health Support: Low monthly cost health support through our medical cash plan.
- Fitness Discounts: Fitness discounts to support your physical and mental wellbeing.
- Family-Friendly Policies: Family-friendly policies, including enhanced parental pay and flexible working arrangements.
- Annual Leave: 23 days annual leave, increasing to 25 days after 2 years' service.
- Employee Referral Scheme: An employee referral scheme that rewards you for referring friends and family to join our team.
- Career Development Opportunities: Opportunities for career development and progression within the company.
