Hotel Front Desk Associate
4 weeks ago
Seaham Hall is seeking a skilled Receptionist to provide exceptional customer service and support to our guests. As a key member of our team, you will be responsible for ensuring a seamless and enjoyable experience for our visitors.
Key Responsibilities:- Provide warm and welcoming service to guests, responding to their queries and resolving any issues promptly.
- Manage the reception area, including handling phone calls, emails, and in-person inquiries.
- Process guest arrivals and departures, ensuring accurate and efficient check-in and check-out procedures.
- Assist with room assignments, key card distribution, and other related tasks.
- Collaborate with the Reservations Team to ensure accurate and up-to-date room inventory and availability.
- Participate in ongoing training and development to enhance your skills and knowledge.
- Previous reception experience is essential, with a minimum of one year's experience in a similar role.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- Attention to detail and ability to maintain a high level of accuracy in all aspects of your work.
- Proficiency in Microsoft systems and a good understanding of PMS systems (training will be provided for the right candidate).
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Be a team player, with a positive and professional attitude.
- In-house training and development opportunities to enhance your skills and knowledge.
- Progression opportunities for the right candidate.
- Exciting opportunity to be part of an award-winning business with a strong reputation for excellence.
- Inclusion in charity events and fundraising initiatives.
- Workplace wellness program and sustainable team scheme.
- Uniform provided and free onsite parking.
- Monthly and annual team incentives and reward schemes.
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Hotel Front Desk Associate
2 weeks ago
Seaham, Durham, United Kingdom Seaham Hall Full timeRole: ReceptionistLocation: Seaham HallResort Information: https://www.seaham-hall.co.uk/Salary: £23,795.20 plus a share of monthly service charge, approximately £2,000 per yearHours: 40 hours per week, including weekends and bank holidays, with an earliest start time of 7:45am and latest finish time of 10:30pmRelationships: General Manager, Operations...
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Hotel Front Desk Associate
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Seaham, Durham, United Kingdom Seaham Hall Full timeRole: ReceptionistLocation: Seaham Hall, County DurhamResort Information:Salary: £23,795.20 plus a share of monthly service charge, approx. £2k a yearHours: 40 hours (Full-Time), including weekends & bank holidays. Earliest start time of 7.45am, latest finish of 10.30pmRelationships: General Manager, Operations Manager, Reception Team, Reservations TeamWe...
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Hotel Front Desk Associate
1 month ago
Seaham, Durham, United Kingdom Seaham Hall Full timeRole: ReceptionistLocation: Seaham Hall, County DurhamResort Information:Salary: £23,795.20 plus a share of monthly service charge, approx. £2k a yearHours: 40 hours (Full-Time), including weekends & bank holidays. Earliest start time of 7.45am, latest finish of 10.30pmRelationships: General Manager, Operations Manager, Reception Team, Reservations TeamWe...
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Hotel Front Desk Associate
4 weeks ago
Seaham, Durham, United Kingdom Seaham Hall Full timeRole: ReceptionistSeaham Hall is seeking a skilled Receptionist to provide exceptional customer service and support to our guests. As a key member of our team, you will be responsible for ensuring a seamless and enjoyable experience for our visitors.Key Responsibilities:Provide warm and welcoming service to guests, responding to their queries and resolving...
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Hotel Front Desk Associate
4 weeks ago
Seaham, Durham, United Kingdom Seaham Hall Full timeRole: ReceptionistSeaham Hall is seeking a skilled Receptionist to provide exceptional customer service and support to our guests. As a key member of our team, you will be responsible for ensuring a seamless and enjoyable experience for our visitors.Key Responsibilities:Provide warm and welcoming service to guests, responding to their queries and resolving...
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Hotel Front Desk Associate
1 month ago
Seaham, Durham, United Kingdom Seaham Hall Full timeRole: ReceptionistLocation: Seaham Hall, County DurhamResort Information: https://www.seaham-hall.co.uk/Salary: £23,795.20 plus a share of monthly service charge, approximately £2,000 per yearHours: 40 hours (Full-Time), including weekends and bank holidays, with an earliest start time of 7:45am and a latest finish time of 10:30pmRelationships: General...
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Hotel Front Desk Associate
1 month ago
Seaham, Durham, United Kingdom Seaham Hall Full timeRole: ReceptionistLocation: Seaham Hall, County DurhamResort Information: https://www.seaham-hall.co.uk/Salary: £23,795.20 plus a share of monthly service charge, approximately £2,000 per yearHours: 40 hours (Full-Time), including weekends and bank holidays, with an earliest start time of 7:45am and a latest finish time of 10:30pmRelationships: General...
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Hotel Front Desk Associate
3 weeks ago
Seaham, Durham, United Kingdom Seaham Hall Full timeRole: ReceptionistLocation: Seaham Hall, County DurhamResort Information: https://www.seaham-hall.co.uk/Salary: £23,795.20 plus a share of monthly service charge, approximately £2,000 per yearHours: 40 hours (Full-Time), including weekends and bank holidays, with an earliest start time of 7:45am and a latest finish time of 10:30pmRelationships: General...
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Hotel Receptionist
4 weeks ago
Seaham, Durham, United Kingdom Seaham Hall Full timeRole: ReceptionistSeaham Hall, a prestigious resort in County Durham, is seeking a skilled Receptionist to provide exceptional customer service and support to our guests. As a key member of our team, you will be responsible for ensuring a seamless and memorable experience for our visitors.Responsibilities:Provide warm and welcoming service to guests,...
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