Customer Service Representative
2 days ago
In the ever-evolving landscape of beBee Professionals, we are seeking a diligent Customer Service Representative to join our team in the United Kingdom. You will serve as the first point of contact for customers, delivering exceptional service and resolving queries efficiently.
Key Responsibilities- Handle incoming calls, emails, and chat queries from customers with professionalism.
- Provide accurate information regarding products and services, showcasing your expertise.
- Resolve customer issues promptly and escalate when necessary, maintaining a high level of satisfaction.
- Process customer orders and manage account information with precision.
- Keep records of customer interactions and follow-up tasks, ensuring seamless communication.
- Collaborate closely with other departments to guarantee customer delight.
- Prior experience in a customer-facing role is highly valued.
- Excellent communication and problem-solving skills, enabling effective issue resolution.
- Ability to handle high-volume queries while maintaining attention to detail, ensuring quality service.
- Proficiency in Microsoft Office and CRM systems, streamlining operations.
- Capacity to work both independently and as part of a cohesive team.
- A flexible schedule, including weekends, to cater to diverse customer needs.
We offer a competitive salary of approximately £25,000 per annum, based on industry standards and location. Additionally, you will benefit from a pension scheme and healthcare package, as well as training and development opportunities to enhance your career.
About UsbeBee Professionals is a dynamic organization dedicated to providing exceptional customer experiences. Our supportive work environment fosters clear career progression, empowering you to grow professionally and personally.
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Customer Service Representative
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