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Part Time Night Auditor Front Office Specialist

2 months ago

London, Greater London, United Kingdom IBIS Full time

Job Summary:

IBIS is seeking a Part Time Night Auditor to join our team. As a Night Auditor, you will play a crucial role in ensuring a seamless guest experience during their stay. This position offers an exciting opportunity to work in a dynamic environment and be part of the hospitality industry.

Key Responsibilities:

  • Conduct the nightly audit process to reconcile all daily transactions and prepare reports for management.
  • Welcome guests upon arrival during late hours and assist with check-in/check-out procedures.
  • Respond to guest inquiries, requests, and concerns promptly and professionally.
  • Handle payment transactions, credit card processing, and ensure accuracy in guest billing.
  • Collaborate with various departments to address guest needs and ensure satisfaction.
  • Monitor and report any suspicious activities.
  • Maintain cleanliness and organization at the front desk area.
  • Perform any additional tasks as required during the night shift.

Requirements:

Can do attitude and a strong work ethic are essential for this role. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.