Social Media Director

1 month ago


StocktononTees, Stockton-on-Tees, United Kingdom Visualsoft Ltd Full time

We are seeking an exceptional Social Media Director to lead the growth and success of our social media service. As a key member of our team, you will be responsible for the overall strategy and delivery of our social media client portfolio.

This is a fantastic opportunity for a talented individual to join our award-winning agency and contribute to the development of innovative and efficient social media solutions.

The ideal candidate will have a proven track record in social media management, with extensive experience in building and executing social media strategies. You will be responsible for owning a portfolio of social media clients and becoming the key relationship stakeholder for social media.

Your key objectives will be to grow your portfolio's return, ensuring the social media product/service is innovative, efficient, and delivered to the highest possible quality. You will work closely with our team to develop and implement social media strategies that drive results and exceed client expectations.

Responsibilities include:

  • Overall responsibility for client portfolio social media relationship
  • Overall responsibility for client portfolio retention
  • Overall responsibility for client portfolio happiness, measured by NPS & CSAT
  • Maintain highest standards of social media implementation and execution
  • Continuously strive to produce the highest results for Visualsoft clients via social media
  • C

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