Full-Time Maintenance Manager

3 weeks ago


Long Lee, United Kingdom Kone México Full time

Job Title: Repair Manager (Loading Bay Equipment)

About the Role:

We are seeking a skilled Repair Manager to lead our team of field-based repair engineers and subcontractors in the area. As a key member of our team, you will be responsible for ensuring customer satisfaction through quality of service and precise communication.

Key Responsibilities:

  • Ensure customer satisfaction through quality of service and precise communication.
  • Accountable for equipment safety and performance.
  • Accountable for resolving customer service quality complaints.
  • Accountable for solving and closing open callouts and reacting in case of stopped equipment and/or safety issues.
  • Ensure appropriate use of KONE repair methods and KONE Way operations management practices.
  • Manage the Loading Bay repair team, ensuring competence and optimized deployment/allocation of resources.

Requirements:

  • Managerial experience in the engineering field.
  • Commercial awareness.
  • Excellent time management.
  • Strong customer relationship management.

What We Offer:

  • Excellent salary depending on experience.
  • Annual bonus up to 15%.
  • Company car.
  • Private medical insurance.
  • Company Pension Scheme.
  • KONE training programs.
  • 25 Days Holiday.
  • Life Assurance.
  • Cycle to work scheme.

About KONE:

We are a global leader in the lift and escalator industry, providing lifts, escalators, and automatic doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. We are committed to creating an innovative and collaborative working culture where we value the contribution of each individual.



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