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Housekeeping Operations Manager

2 months ago

Ambleside, Cumbria, United Kingdom YHA Full time
Job Description

Housekeeping Manager

YHA Ambleside is seeking a highly skilled and experienced Housekeeping Manager to join their team. As a key member of the hostel's management team, you will be responsible for ensuring the highest standards of cleanliness and quality in all areas of the hostel.

Key Responsibilities:

  • Lead a team of housekeeping staff to provide excellent and consistent levels of cleanliness to agreed YHA standards
  • Monitor and control expenditure within the housekeeping function
  • Clean and maintain all areas of the hostel, including bedrooms, bathrooms, kitchens, and public areas
  • Manage linen stocks and ordering of cleaning materials
  • Plan and implement effective rota systems to ensure correct levels of staffing in housekeeping
  • Support with customer-facing duties across the hostel, delivering an excellent service to all guests and visitors

Requirements:

  • Proven experience of working in a face-to-face role with customers, preferably in the hospitality industry
  • Significant experience of housekeeping best practice, including the management and delivery of a quality service
  • Excellent communication and leadership skills, with the ability to motivate and manage a team
  • Good numeracy skills and experience of managing a budget
  • Computer literacy, particularly in Excel

What We Offer:

  • A competitive hourly rate of £12.44
  • The opportunity to work in a dynamic and supportive team environment
  • Access to YHA's staff discount and cash back portal
  • Free YHA Membership each year
  • 10 nights free hostel stays per year for you and up to 3 friends or family

How to Apply:

Submit your CV and complete the application form. If you need any assistance, please visit the contact page on the YHA Jobs website and someone from the team will help you.

About YHA:

YHA is a charity that provides affordable accommodation and activities for people of all ages. We are committed to making a positive impact on the lives of our guests and the communities we serve.

Equal Opportunities:

YHA is an equal opportunities employer and welcomes applications from everyone. We are committed to building diverse teams and creating an inclusive work environment.