Global Operations Leader

1 week ago


London, Greater London, United Kingdom Flight Centre Travel Group Full time

As an experienced Operations Manager, you will play a key role in the delivery of Scott Dunn's global operations. This will involve supporting and providing leadership on operational strategies and processes that enable efficiency and growth.

The ideal candidate will have a proven track record in operational management, with experience in leading teams and delivering data-driven approaches. They will be able to monitor, motivate, and coach a team of Travel Executives and a Guest Relations Executive to ensure an exceptional standard of service, operational efficiency, and compliance is delivered throughout the guest journey.

This role offers a competitive salary of £50,000 - £60,000 per annum, plus benefits. You will be based in our London office and will have the opportunity to work with a dynamic team to drive business growth and excellence.

About this role:

  • Delivering operational strategies and processes to enable efficiency and growth
  • Leading a team of Travel Executives and a Guest Relations Executive
  • Monitoring and improving operational efficiency and compliance
  • Working collaboratively with key business stakeholders to deliver an efficient operations function


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