Claims Handler

2 weeks ago


StokeonTrent, United Kingdom Massenhove Recruitment Ltd Full time
About the Role

Massenhove Recruitment Ltd is seeking a dedicated Liability Claims Handler to join our growing Casualty team. As a Liability Claims Handler, you will be responsible for efficiently handling EL & PL claims for both personal injury and third-party property damage.

Key Responsibilities
  • Manage an allocated caseload, completing enquires in relation to policy indemnity, legal liability, and quantum, reporting to clients and ensuring that claims are handled proactively in accordance with the handling philosophy of Casualty Claims Solutions and their clients.
  • Liaison with Insurers, Policyholders, and Brokers.
  • Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate.
  • Obtaining all necessary evidence and relevant documentation.
  • Determining appropriate actions for the resolution of the case.
  • Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum, and tactics.
  • Negotiating settlement where appropriate, within agreed authority limits.
  • Corresponding with all parties professionally to proactively progress the case to conclusion.
  • Handling all cases in accordance with the clients' requirements by referral to documented procedures at all times.
  • Maintaining a proper reserve at all times by regular review.
  • Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company.
Requirements

The role would suit either an experienced Casualty/Liability claims handler with experience handling Liability & EL/PL Claims seeking a fresh challenge, or a less experienced EL/PL handler who is ambitious and can demonstrate an ability to develop the skills and knowledge needed.

Massenhove Recruitment Ltd is committed to a diverse workforce and as such recruits from a wide available pool of talent, with the hiring, assessment, and selection process being fair, free from bias, and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness, and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.


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