Head of Consumer Outcomes Director

2 weeks ago


Glasgow, Glasgow City, United Kingdom Jellyfish Recruitment Full time
About the Role

The successful candidate will be responsible for developing and implementing comprehensive customer outcomes strategies aligned with business objectives and regulatory requirements.

Utilising data-driven insights to understand customer behaviour, identify pain points, and optimise customer journeys will be a key aspect of this role.

Salary: £105,000 - £115,000 per annum

  • Key Responsibilities:
  • Lead the strategy and execution to elevate customer experience and drive business success.
  • Develop and implement customer outcomes strategies.
  • Ensure all customer-facing processes adhere to UK regulatory standards.


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