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Rehabilitation Support Worker

2 months ago

Surrey, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time
Job Overview

Surrey Downs Health & Care

The Rehabilitation Support Worker role is a key part of our innovative Recovery at Home team, providing care, support, and rehabilitation in a community setting to ensure seamless services and support discharges from hospital or prevent admission to hospital. As a member of this team, you will undertake a range of delegated tasks, following a care plan, and report to the Team Lead. This role will be supported to develop skills and abilities to work with this client group to provide the appropriate level of care.

Main Responsibilities
  1. Deliver clinical and therapeutic care to patients as per care plan.
  2. Perform patient assessment (under supervision and after appropriate delegation from the registered practitioner) plan and delivery high standards of care.
  3. Recognise the need for referral to alternative professionals and follow this through appropriately.
  4. Provide concise handovers to team Lead and/or other members of the wider integrated health and social care team.
  5. Perform the role of link worker, for example, tissue viability, infection control or manual handling and feedback to members of the team any updated information.
  6. Provide and promote health education specific to the clinical area and in line with national and local policies.
  7. Promote independence and assist and support (where necessary) patients / clients in the activities of daily living.
  8. Promote patients' in maintaining their personal hygiene, grooming and dressing needs with specific concern for their religious, cultural and personal preference ensuring dignity and privacy at all times, assisting when necessary.
  9. To be aware of physical, psychological, social, cultural and spiritual needs of the dying patient.
  10. Use risk assessment tools appropriately to identify and reduce risks to patients and staff to ensure safe practice e.g. moving and handling.
  11. Undertake and perform clinical skills and observations against identified competencies to enhance the delivery of patient care e.g. vital signs, urine testing, blood glucose monitoring, venepuncture, oral pharyngeal suctioning, removing clips, sutures and 12 lead ECG recording, PEG and tube feeds, medication and deliver personal care.
  12. Report adverse signs to Team lead and/or relevant member of the multidisciplinary team.
  13. Ensure clinical area is prepared and a suitable environment to carry out clinical procedures in the community setting.
  14. Use IT systems and participate in data collection.
  15. Provide evidence based rehabilitation and care.
  16. Maintain excellent communication with patients, relatives and members of the MDT regarding all aspects of care demonstrating a variety of communication skills in accordance with the client group.
  17. Maintain clear, concise and legible documentation adhering to standards in accordance with Nursing and Midwifery Council, Health and Care Professions Council and Trust policies.
  18. Act at all times in a professional manner, which illustrates respect for privacy, dignity and confidentiality.
  19. Maintain responsibility for the identification of own continuing educational needs and development. Take part in annual appraisal and performance development plan.
  20. Support the Team Leaders and staff in the implementation of change.
  21. With guidance from the Team Lead participate in appropriate action relating to complaints, accidents and serious untoward incidents involving patients, staff and visitors.
  22. Act as a role model by upholding and implementing good practice in the workplace, always ensuring the highest standards of evidence based care.
  23. Acts as an advocate both for patients and staff.
Clerical Duties
  1. To share responsibility with all team members for the day-to-day smooth running of the service making specific contributions as requested.
  2. To answer the telephone, taking messages email as required and answering queries in a polite and courteous manner.
  3. To ensure that messages are transmitted within an appropriate timeframe and using methods consistent with their urgency.
  4. To maintain clear, comprehensive and accurate clinical records (e.g. EMIS, ICM etc) and to manage all documentation processes e.g. reporting on clinical incidents / near misses.
  5. To participate in clinical supervision, in-service training and individual performance development process during routine work time.
Job Dimensions
  1. The post holder may be required to work at any of the Trust's sites in line with service needs. It is the responsibility of all staff to highlight any health and safety issues.
  2. To undertake any such other duties as may be required from time to time that are consistent with the responsibilities of the grade.
  3. To comply with the Trust's and department's policies, guidelines and procedures.
  4. To attend all mandatory training as required in line with Trust employment and professional need.
Communication and Working Relationships
  1. To actively participate in team meetings, adding value to the department's business planning, service developments and clinical governance initiatives.
  2. To participate in performance and development programmes and to be committed to learning.
  3. To promote equality of individuals of acknowledging and valuing the person's beliefs, ethnicity and identity.