Retail Support Assistant

3 weeks ago


Ripon, North Yorkshire, United Kingdom Specsavers Full time

We are excited to offer an opportunity for an ambitious and motivated individual to join our team as a Retail Support Assistant at Specsavers Lewisham store.

About the Role

As a Retail Support Assistant, you will play a key role in assisting in the operation of the store to achieve sales targets and deliver excellent levels of customer service. You will also provide support to the sales team and contribute to maintaining a high standard of store appearance.

Key Responsibilities
  • Efficiently answer all telephone calls to the store
  • Respond positively to customer enquiries and direct them to the appropriate department.
  • Support the sales team to maintain a high standard of sales performance.

You will receive comprehensive training, supported by a qualified assessor, which will lead to a nationally recognised Level 2 Customer Service Practitioner qualification.

What We Offer

This role offers a competitive salary of £6.60 per hour, paid monthly, and additional benefits including:

  • Specsavers Perks
  • WeCare/LifeWorks, Headspace, Eye and Ear care discounts
  • Additional day of annual leave for your Birthday
  • Enhanced family leave and company sick pay for eligible colleagues
About Us

At Specsavers, we are committed to providing excellent customer service and offering opportunities for further progression and training. Our Apprenticeship Programme is designed to equip you with the skills and knowledge needed to succeed in a fast-paced retail environment.



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