Retail Store Operations Manager

1 week ago


Arbroath, Angus, United Kingdom Pets at Home Group Plc Full time
About Us

We are Pets at Home, a leading pet care business in the UK with a mission to be the 'Best Pet Care Business in the World'. Our goal is to provide exceptional service to our customers and create a fantastic place to shop and work.

Job Overview

We are seeking an experienced Retail Store Operations Manager to join our team. As a Store Manager, you will be responsible for managing your own store, maximizing sales, and performance across all major KPIs through building a highly engaged and high-performing team.

Key Responsibilities
  • Manage store operations, including inventory management, stock control, and visual merchandising.
  • Lead and develop a high-performing team, ensuring excellent customer service and driving sales growth.
  • Monitor and analyze store performance, identifying areas for improvement and implementing changes to drive business results.
Requirements
  • Minimum 2 years of hands-on management experience in retail, preferably in a fast-paced environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Proven track record of delivering high standards and great results in a retail setting.
  • Ability to work a flexible shift pattern across 7 days a week.
Benefits
  • Competitive salary: £40,000 - £50,000 per annum.
  • Annual bonus potential.
  • At least 28 days paid annual leave (rising to 33 days after 2 years), including 8 bank holidays.
  • Extra day off for your birthday.
  • Life Assurance - 4 times your annual salary.
  • Company pension contribution of 4%.
  • Colleague discount of 20% across the Group, including 30% off on own brand.


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