F&B Operations Manager

1 month ago

Chessington, Greater London, United Kingdom Aramark Full time
Job Overview

We are seeking a highly motivated and organized F&B Assistant Manager to join our dynamic team at Chessington World of Adventures. As a key member of our Food and Beverage team, you will be responsible for managing the restaurants and food units during service, assigning team members to their roles, and organizing schedules to ensure effective daily operations.

Main Responsibilities:

  • Manage the day-to-day operations of the restaurants and food units, ensuring high-quality service and food safety standards are maintained.
  • Assign team members to their roles and ensure they are equipped with the necessary skills and knowledge to perform their duties effectively.
  • Organize schedules and ensure that the team is adequately staffed to meet the demands of the business.
  • Deal with customer enquiries and complaints in a professional and courteous manner.
  • Train staff to follow restaurant procedures and maintain high standards of customer service.
  • Maintain accurate records and reports, including sales data, customer feedback, and staff performance.
  • Collaborate with other departments, such as marketing and events, to ensure seamless execution of events and promotions.

Requirements:

  • Previous experience in a similar role, preferably in the F&B industry.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.

About Aramark:

Aramark is a leading service and solutions provider in Northern Europe, with a focus on delivering exceptional customer experiences through our food, facilities management, and property services. We are committed to providing our employees with opportunities for growth and development, and we are proud to offer a range of benefits and perks to support their well-being and success.

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