Transport Service Delivery Lead

24 hours ago


Wigan, Wigan, United Kingdom Arrow XL Full time

About ArrowXL

As the UK's leading provider of two-person home delivery, we store and deliver large, heavy, and bulky items in pristine condition. We aim to build a welcoming and friendly business that supports our local community.

Our company culture is built on six core values:

  • Innovative
  • Safe
  • Respectful
  • Excellent
  • Responsible
  • One Team

The Transport Shift Manager plays a vital role in ensuring the smooth operation of our Transport and Service Delivery functions, providing exceptional service to our customers. This position requires strong leadership and communication skills to represent our business and brand at every stage of the customer journey.

We expect the salary for this position to be around £50,000-£65,000 per annum, depending on location and experience.

Key Responsibilities:

  1. Oversee the daily operations of the transport department, ensuring timely and efficient delivery of goods.
  2. Develop and implement strategies to improve customer satisfaction and loyalty.
  3. Maintain accurate records of vehicle maintenance, driver hours, and other relevant data.
  4. Collaborate with other departments to ensure seamless integration of services.


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