Programme Support Office Manager
4 weeks ago
Are you a seasoned programme support professional looking for a new challenge? Do you have a passion for programme management and a desire to make a real impact? We're seeking an experienced Programme Support Office Manager to join our team at the DCC.
About the Role:
- Develop and implement the PSO vision and strategy, ensuring alignment with the DCC's strategic objectives.
- Promote project management best practices and continuous improvement within Service Delivery, establishing and enforcing project management standards and methodologies.
- Develop and maintain programme management frameworks, templates, and guidelines.
- Define and track key performance indicators (KPIs) for success, providing regular reports and updates to senior leadership on status, risks, and issues.
- Deputise for Programme Directors within DCC and at regulatory forums as needed, on programme-specific matters.
- Hold external suppliers to account on reporting, milestone completion, and dependencies.
- Line manage a small team of embedded PSO Analysts, providing guidance and support to ensure their success.
About You:
- Extensive demonstrable experience leading programme support or project management offices in complex multi-faceted programmes involving multiple internal and external stakeholders.
- Extensive line management experience in a high-pressure, challenging, and ever-changing environment.
- Excellent communication skills (oral and written) with the ability to gain credibility with executive-level stakeholders.
- Ability to use Microsoft Project and Excel to an advanced level.
- Proficiency in Project Management tools (e.g., MS Project, Clarity).
About the DCC:
The DCC is a leading provider of technology-enabled business services, dedicated to making Britain more connected and leading smarter, greener lives. We're committed to creating a better outcome for our people and the communities we serve.
What We Offer:
- Competitive salary and car allowance.
- Performance-related bonus and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
How to Apply:
If you're a motivated and experienced programme support professional looking for a new challenge, please submit your application, including your CV and a cover letter outlining your experience and qualifications.
We're an equal opportunities employer and welcome applications from diverse candidates. If you require any reasonable adjustments or have any questions, please don't hesitate to contact us.
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