7.5T Delivery Driver
3 days ago
To be the face of Bensons for our customers, ensuring we drive courteously, give a warm greeting, handling products with care as you deliver products on time and to a room of their choice following the guidance in our Customer Delivery Charter.
Key Responsibilities:
- Ensure your vehicle is clean and fit for the next delivery in order to represent Bensons in our communities.
- Ensure compliance with all transport legal requirements; planning, pre-brief and de-brief processes.
- Ensure adherence to the company uniform policy including personal ID.
- Answer customer queries and feed back to Warehouse and Transport teams in order to resolve outstanding issues.
- When safe and legal to do so, answer and respond to all incoming calls in a prompt and polite manner.
- Ensure a dynamic risk assessment is completed prior to the delivery to avoid safety issues, measuring the stairwell aperture where necessary to account for the larger products sold.
- Ensure overshoes are worn in customers homes and gloves used during the delivery.
- Collect customer returns and 40 night guarantees, ensuring they are suitably over bagged labelled and secured safely in the vehicle for return transit.
- Ensure customers are left with a business card with your details on and inform them of our feedback survey.
- Ensure that the Home Delivery process is adhered to and that the PDA is updated correctly
- Keep up to date with all relevant training regarding product handling, assembly, health and safety and the Delivery Charter.
- Ensure all health and safety requirements are adhered to when driving, parking and loading / unloading the vehicle.
- Ensure the vehicle is safe, legal and operational by completing daily checks and reporting issues as you find them.
- Work with warehouse teams to ensure products are loaded and wrapped correctly to stop damage, feeding back opportunities for improvement.
- Take care of products as if they were your own for deliveries and customer collections, ensuring the product is packaged and kept clean at all times.
- Carry out warehouse and cross docking duties as required.
Requirements:
- UK driving licence Cat 1
- Valid drivers CPC DQ card / valid driver's digital card
- Previous commercial driving experience in a 7.5t vehicle
- Previous experience and understanding of using digital tachographs
- Previous experience within a customer facing role
Rate of Pay: £13.96 Mon - Fri, Sat and overtime rate £20. Around 13 drops. This job is temp to perm for the right candidate.
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