Freight Forwarding Operations Coordinator
4 days ago
As an Import Clerk at ALS Recruiting Ltd, you will be part of a dynamic team responsible for managing the import process from start to finish. This role involves job costing and preparing quotes, liaising with overseas partners and offices, creating job files on our in-house system, and ensuring smooth communication with customers throughout the clearance process.
We are seeking an experienced professional who can provide exceptional customer service and work closely with airlines, shipping lines, agents, and hauliers to guarantee a seamless experience.
This is an excellent opportunity for someone looking to progress their career in Freight Forwarding, with opportunities for personalized development and training programs, as well as a competitive salary ranging from £30,000 to £38,000 depending on experience.
Key Responsibilities:
- Job costing and preparing quotes
- Liaising with overseas partners/offices
- Creating job file on in-house system
- Liaising with customer for clearance instructions
- Completing customs clearance
- Updating the customer throughout the process
- Organising and arranging airline/shipping line collection and delivery
- Costing and invoicing, and arranging payment where necessary
- Conversing with Airlines/Shipping lines/Agents and Hauliers to ensure a smooth start-to-finish process
- Providing first-class customer service
Benefits:
- Gym membership
- Private healthcare
- Life insurance
- Death in service insurance
- Private pension scheme
- Personalised development and training program
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