Administrative Supervisor

3 weeks ago


Manchester, United Kingdom Chase de Vere Full time
Job Title: Administrative Supervisor

We are seeking an experienced and highly motivated Administrative Supervisor to lead one of our Client Support teams.

About the Role:

  • The successful candidate will be responsible for overseeing day-to-day operations, ensuring the highest possible standards, and managing workloads within the team.
  • As first point of contact for queries and escalations, you will identify training needs and areas for continuous improvement.
  • You will also undertake quarterly one-to-one meetings with individuals and annual appraisals.

Requirements:

  • A good level of experience in an administration supervisory role within the financial services industry, ideally within an IFA.
  • Experience of leading or managing a team.
  • A good knowledge and understanding of a wide range of financial products, including employee benefits products.
  • Ability to build and develop effective working relationships at all levels.
  • Some experience of training on a one-to-one basis and in a group environment.

What We Offer:

  • A competitive salary of £45,000 - £55,000 per annum, with the opportunity to earn an annual bonus.
  • 25 days' holiday, plus bank holidays.
  • A day off for your birthday.
  • Life assurance – 4 x salary.
  • Comprehensive induction and training programme.
  • Funded exams and paid study leave.
  • A wide range of voluntary flexible benefits to suit your individual needs.
  • The option to buy additional holiday days.
  • Cycle to work Scheme.
  • Two paid volunteering days each year, to support your local community.
  • Employee Assistance Programme with access to a 24/7 helpline.
  • Access to our free mortgage service, through our internal mortgage team.
  • Our Employee Forum and Diversity & Inclusion group.
  • Local and company-wide events in support of our company charities.


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