Administrative Supervisor
3 weeks ago
We are seeking an experienced and highly motivated Administrative Supervisor to lead one of our Client Support teams.
About the Role:
- The successful candidate will be responsible for overseeing day-to-day operations, ensuring the highest possible standards, and managing workloads within the team.
- As first point of contact for queries and escalations, you will identify training needs and areas for continuous improvement.
- You will also undertake quarterly one-to-one meetings with individuals and annual appraisals.
Requirements:
- A good level of experience in an administration supervisory role within the financial services industry, ideally within an IFA.
- Experience of leading or managing a team.
- A good knowledge and understanding of a wide range of financial products, including employee benefits products.
- Ability to build and develop effective working relationships at all levels.
- Some experience of training on a one-to-one basis and in a group environment.
What We Offer:
- A competitive salary of £45,000 - £55,000 per annum, with the opportunity to earn an annual bonus.
- 25 days' holiday, plus bank holidays.
- A day off for your birthday.
- Life assurance – 4 x salary.
- Comprehensive induction and training programme.
- Funded exams and paid study leave.
- A wide range of voluntary flexible benefits to suit your individual needs.
- The option to buy additional holiday days.
- Cycle to work Scheme.
- Two paid volunteering days each year, to support your local community.
- Employee Assistance Programme with access to a 24/7 helpline.
- Access to our free mortgage service, through our internal mortgage team.
- Our Employee Forum and Diversity & Inclusion group.
- Local and company-wide events in support of our company charities.
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