Branch Assistant

2 days ago


Harlow, Essex, United Kingdom Quay – SBD Full time

About Quay – SBD

We are a dynamic and growing business, supplying quality products to the trade and public. Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do.

The Role of a Branch Assistant

  • Works together with the team to provide excellent customer service and support.
  • Helps maintain high standards within the trade counter area and warehouse, ensuring a safe and efficient working environment.
  • Has a can-do/will-do attitude and able to work within a small team, contributing to the success of the branch.
  • Assists with health and safety compliance, adhering to company policies and procedures.
  • Is competent with multi-drop deliveries, ensuring timely and efficient delivery of products to customers.
  • Works with the Branch Manager and the rest of the team to achieve branch performance targets, driving business growth and success.
  • Provides cover in the branch when required, demonstrating flexibility and adaptability.

Our Ideal Branch Assistant

  • Will have a friendly, welcoming attitude and possess the energy and passion required to deliver exceptional customer service.
  • Be versatile and prepared to assist in all aspects of running the branch, from customer service to warehouse operations.
  • Must have a full valid driving license. A forklift truck license would be preferable, but if not, training will be provided.
  • Previous experience in a driving role would be advantageous, but not essential.
  • Good organisational skills and be IT literate, with the ability to learn new systems and processes.
  • Experience in a trade counter environment would be preferred, but not essential, as the right attitude and drive will overcome any lack of this experience.

What You'll Get

  • 24 days annual leave, plus statutory bank holidays.
  • Company pension.
  • Generous staff discount.
  • The chance to join a vibrant, progressive company that looks after its people.
  • The opportunity to voice your ideas and help shape the future of the business.
  • Real career prospects for the right people within the company.
  • Enrolment within a benefits package, including discounts at high-street and online retailers.
  • Monthly awards recognizing outstanding contributions.
  • On the job and online training, investing in the growth and development of our people.

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