Workshop Team Lead

3 weeks ago


Worcester, Worcestershire, United Kingdom Halfords Full time

About the Role:

As a Workshop Controller at Halfords, you will be responsible for the smooth operation of the Workshop team on a daily basis. This includes supervising the team, allocating tasks, and ensuring the team is working towards commercial priorities and customer expectations.

Key responsibilities include holding daily huddles, providing technical support when needed, and promoting the Halfords Values within the team. This is an exciting opportunity to join a rapidly growing business with a focus on motoring services and electric mobility.

Key Requirements:

  • Technically trained to Level 3 in Light Vehicle Maintenance standard or equivalent time served
  • Experience of managing/supervising a team/workshop to drive performance and delivery
  • Excellent customer approach - ability to communicate clearly and simply to customers
  • Experience of developing colleagues through delivery of technical training
  • Experience of exceeding customer metrics - working with management to support in driving key metrics and KPI's
  • Experience of meeting compliance standards across Health and Safety and quality
  • Experience of labour force scheduling, with proven time management skills
  • Must hold a current full valid driving licence

What We Offer:

  • 5.6 weeks' annual leave
  • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
  • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
  • Family & Friends Discount Events
  • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
  • Financial planning support via Wagestream - access up to 30% of your salary in advance
  • GP Access, 364 days a year, 24 hours a day
  • Join the Share save scheme with a 20% discount on shares
  • Health Cash Plan – to access wellbeing services and claim back healthcare costs
  • Pension Scheme & Life Assurance

Why Halfords?

We're a leading retailer of motoring and cycling products and services, and the UK's largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.


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