Customer Experience Associate
4 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Engagement Executive.
About the Role- This is an exciting opportunity to work with a reputable international festival of creativity, widely regarded as the Oscars of the advertising, brand marketing, and creative communications world.
- You will be responsible for providing exceptional customer service, including being the first point of contact for agencies and companies entering work for the awards.
- You will take on a customer-centric approach using telemarketing skills to contact existing and new customers from the creative communications field.
Your Key Responsibilities:
- Generate entries for the festival by helping customers understand the Awards structure, rules, and entry process.
- Become an expert on the entry system, website, and downloadable documents to assist customers with general and specific queries.
- Inform customers of new initiatives within the Awards and encourage entrants to begin the entry process as the deadline approaches.
- Regular meetings with your team and manager to report on progress and provide feedback information.
- Assist the Awards team in tasks and client relations associated with withdrawals and entry changes.
- Potential on-site customer service for Award-winning delegates and attendees of the awards ceremonies.
- Potential on-site logistics and events work for Awards-related tasks.
To be successful in this role, you will have:
- Fluency in Spanish to a business level.
- Customer engagement experience in areas such as telemarketing, market research, or retail.
- A passion or active interest in creative areas such as marketing, advertising, media, or events.
- Availability to begin a temporary role in January and work full-time hours, with the potential of traveling internationally in June.
We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience.
We pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity, and inclusion.
-
Customer Experience Associate
10 hours ago
London, Greater London, United Kingdom Selfridges Full time**Job Title:** Customer Experience Associate**About the Role**We are seeking a highly motivated Customer Experience Associate to join our team at Selfridges. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our Womenswear products.**Key Responsibilities:**Provide...
-
Customer Experience Associate
4 days ago
London, Greater London, United Kingdom Costa Coffee Full timeWe're on the hunt for a talented Customer Experience Associate to join our team at Costa Coffee! As a key member of our retail operations team, you'll play a vital role in delivering exceptional customer experiences and driving business success.Estimated Salary: £12.00-13.00 per hourYour responsibilities as a Customer Experience Associate will...
-
Customer Experience Associate
2 days ago
London, Greater London, United Kingdom Veronica Beard Full timeBecoming a Customer Experience Associate at Veronica Beard means joining a dynamic team dedicated to delivering unparalleled customer service. You will play a vital role in ensuring that customers have a memorable and enjoyable shopping experience, from the moment they enter the store until they leave.Main Responsibilities:Deliver exceptional customer...
-
Customer Experience Associate
1 week ago
London, Greater London, United Kingdom AccorHotel Full timeAbout the Role: We are seeking a Customer Experience Associate to join our team at AccorHotel. The ideal candidate will have excellent customer service skills, be fluent in English, and possess prior experience working with Opera Cloud or a related system.Job Description:The Customer Experience Associate will be responsible for providing a high level of...
-
Customer Experience Associate
1 week ago
London, Greater London, United Kingdom CV-Library Full timeYou will earn an extra £1.20 per hour for hours worked between midnight and 6am, bringing your rate of pay to £12.80 per hour.Shift Pattern: 5:30am - 2:00pm and 2:00pm - 11:30pm.Please check transport facility early morning from your location till Clapham Junction for an early start.You'll be working with a diverse range of people, serving customers and...
-
Customer Experience Associate
1 week ago
London, Greater London, United Kingdom The Retail Appointment Live Full timeWe're looking for a Customer Experience Associate to join our retail team as a Waiter/Waitress. As a key member of our service team, you will be responsible for delivering exceptional customer experiences, working collaboratively with colleagues, and contributing to sales growth.Responsibilities:Provide personalized service to every customer, ensuring they...
-
Customer Experience Associate
3 weeks ago
London, Greater London, United Kingdom NEOM Wellbeing Full timeWe are seeking a highly skilled Customer Experience Associate to join our team from October to January. As a key member of our customer experience team, you will be responsible for providing exceptional customer service and driving sales growth.About the PositionThis part-time opportunity is perfect for someone who can offer a welcoming and genuine customer...
-
Customer Experience Associate
4 days ago
London, Greater London, United Kingdom Rhino Coffee House Langford Full timeAt Rhino Coffee House in Langford, we're passionate about crafting exceptional customer experiences. As a Customer Experience Associate, you'll play a pivotal role in delivering top-notch service and building lasting relationships with our customers. Our dynamic store environment offers the perfect blend of creativity, teamwork, and challenge, making it an...
-
Customer Experience Associate
2 days ago
London, Greater London, United Kingdom Christian Louboutin Full timeAbout This OpportunityWe are seeking a Customer Experience Associate to join our team at Christian Louboutin. As a key member of our aftercare services team, you will play a critical role in ensuring that our clients receive exceptional service and support throughout their journey with our brand.Main Responsibilities:Customer Support: Respond to client...
-
Customer Experience Associate
4 weeks ago
London, Greater London, United Kingdom QV cafe and Bakery Full timeJob Overview:At QV Cafe and Bakery, we're passionate about creating memorable dining experiences through exceptional service. As a Customer Experience Associate, you'll play a key role in bringing this vision to life.Responsibilities:Provide top-notch customer service, ensuring every guest feels welcome and valued.Prepare and serve food items with attention...
-
Customer Experience Associate
6 days ago
London, Greater London, United Kingdom Griffin Fire Full time**About Us:**We are a dynamic and innovative healthcare company, Practi, where technology meets dental care. We're seeking a talented Customer Experience Associate to join our team in London.Job Summary:This is an exciting opportunity to play a key role in ensuring seamless customer experiences for dental practices and their patients. As a proactive support...
-
Retail Customer Experience Associate
6 days ago
London, Greater London, United Kingdom BOOTS Full timeJob DescriptionIn this exciting role as Retail Customer Experience Associate at BOOTS, you will play a vital part in delivering exceptional customer experiences across our stores. You will work closely with colleagues to ensure that customers receive outstanding care and advice, and that they are empowered to make informed decisions about their eye health...
-
Store Associate
1 week ago
London, Greater London, United Kingdom Tesco Partners Full timeWe're looking for enthusiastic individuals to join our team as Store Associates, where you'll play a vital role in delivering exceptional customer experiences.The successful candidate will have a passion for providing outstanding customer service, working effectively as part of a team, and contributing to achieving business objectives.In return, we offer a...
-
Customer Experience Associate
6 days ago
London, Greater London, United Kingdom Euro London Appointments Full time**Job Title:** Customer Experience Associate - Norwegian SpeakerAbout the PositionWe are seeking a highly motivated and experienced Norwegian language speaker to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to clients across various industries.The ideal...
-
Customer Experience Associate
1 month ago
London, Greater London, United Kingdom Marks and Spencer Full timeAbout the RoleWe are seeking an experienced Customer Experience Associate to join our team as a Visual Merchandiser. This role is responsible for delivering exceptional customer experiences by creating visually appealing store environments that showcase our products and services.
-
Sales and Customer Experience Associate
1 month ago
London, Greater London, United Kingdom Fred Perry Full timeWe are looking for a part-time sales assistant to join our team at Fred Perry. The successful candidate will work 12 hours per week, with opportunities for more hours depending on the working week.Fred Perry is a British clothing brand that has been making high-quality products since 1949. Our founder, Fred Perry, was a tennis player who wanted to create...
-
Customer Experience Operations Lead
6 days ago
London, Greater London, United Kingdom Akeneo: The Product Experience Company Full timeWe are excited to offer a challenging and rewarding opportunity for a Senior Customer Experience Operations Analyst at Akeneo, the Product Experience Company. As a key member of our team, you will play a vital role in shaping the future of our Customer Success and Professional Services teams.Job OverviewThis position requires a skilled professional with +3...
-
Guest Experience Specialist
3 days ago
London, Greater London, United Kingdom Guest Experience Full time**About Us:**Meliá Hotels is a leading global hospitality company with a rich history of delivering exceptional guest experiences. Our commitment to excellence drives us to continuously improve and innovate, ensuring that our guests feel valued and cared for throughout their stay.Estimated Salary: €28,000 - €38,000 per annum, depending on location and...
-
Retail Store Associate
3 weeks ago
London, Greater London, United Kingdom Partner Retail Services Limited Full timeWhat You Will DoAs a Retail Store Associate - Customer Experience, you will be responsible for providing a warm and welcoming store environment that reflects our brand's ethos.You will showcase Samsung products and services to customers, assisting them in finding the perfect fit for their needs.Key responsibilities include:Customer Service: Assist customers...
-
Travel Experience Coordinator
13 hours ago
London, Greater London, United Kingdom NVE Experience Agency Full timeNVE Experience Agency is a world-class experiential marketing agency and event production company. Our goal is to create unforgettable experiences that connect brands with people, ideas, and trends.Job Overview:This role involves supporting the delivery of events and projects from start to finish. You will be responsible for coordinating travel arrangements,...