Automotive Service Department Lead
1 day ago
Job Title: Automotive Service Department Lead
Location: Coventry
Estimated Salary: 46000 (OTE)
Listers Careers is looking for an experienced Workshop Controller to lead the service department team at their Toyota Dealership in Coventry.
About the Role:
The successful candidate will be responsible for managing the workflow of all jobs to brand standard, leading a team of Technicians to ensure efficient and effective workflow through the workshop, and providing focused management to the service department team to deliver exceptional customer experiences.
Key Responsibilities:
- Manage the service department team to deliver high-quality customer experiences.
- Collaborate with the Aftersales Manager to identify operational issues and implement corrective actions.
- Monitor workshop performance to achieve KPI targets.
- Optimize resources to meet work requirements and minimize downtime.
Requirements:
- Prior experience as a Workshop Controller or similar role.
- Excellent leadership and management skills.
- Ability to optimize resources and manage workflow effectively.
- Strong communication and problem-solving skills.
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