Automotive Service Department Lead

1 day ago


Coventry, Coventry, United Kingdom Listers Careers Full time

Job Title: Automotive Service Department Lead

Location: Coventry

Estimated Salary: 46000 (OTE)

Listers Careers is looking for an experienced Workshop Controller to lead the service department team at their Toyota Dealership in Coventry.

About the Role:

The successful candidate will be responsible for managing the workflow of all jobs to brand standard, leading a team of Technicians to ensure efficient and effective workflow through the workshop, and providing focused management to the service department team to deliver exceptional customer experiences.

Key Responsibilities:

  • Manage the service department team to deliver high-quality customer experiences.
  • Collaborate with the Aftersales Manager to identify operational issues and implement corrective actions.
  • Monitor workshop performance to achieve KPI targets.
  • Optimize resources to meet work requirements and minimize downtime.

Requirements:

  • Prior experience as a Workshop Controller or similar role.
  • Excellent leadership and management skills.
  • Ability to optimize resources and manage workflow effectively.
  • Strong communication and problem-solving skills.


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