Service Technician

4 days ago

Basingstoke, Hampshire, United Kingdom Trane Technologies Full time
{"Job Title": "Service Technician", "Job Description": "Job Summary

We are seeking a skilled Service Technician to join our team at Trane UK. As a Service Technician, you will be responsible for providing electrical and mechanical repair/service to all Chiller/Rooftop equipment at customers' premises.

Key Responsibilities
  • Attend customer sites to perform preventative maintenance on all Chiller/Rooftop equipment
  • Maintain verbal and written communications with customers and others in a professional manner
  • Liaise with technical and office-based colleagues to achieve a clear understanding of specific job requirements as necessary
  • Liaise with coordinators to ensure all services under contract are performed to meet the detail of the contract and to the correct timeframe
  • Request additional parts on a timely basis to enable a proper timely workflow
  • Advise coordinators of any completed work or delay in works in a timely manner to enable the allocation of the next job avoiding any lost time
  • Complete and submit Engineers' Job sheets in timely and correct manner
  • Advise any potential new business in Service or Sales through the appropriate channel
  • Adhere to all Health & Safety requirements and legislation
  • Report any potential or actual incidents of a dangerous nature
EHS Responsibilities
  • Provide Risk Assessments/Method Statements as requested by Service Coordinators/SOL
  • Use of Personal Protective Equipment (PPE's) during visits at site
  • Ensure all sites to be cleared after work complete and RAMS, Waste note/FGAS certification sent in with paperwork where required
Requirements
  • Customer focused
  • Ability to work confidently and efficiently with Microsoft Word, Outlook, PowerPoint, Excel & Access to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases
  • Strong communication skills both oral and written
  • Highly customer focused and proactive
  • Commercial acumen
  • Flexibility and pragmatism in respect of the demands of the role and the seasonal nature of the business
  • Strong Technical Bias to problem solving
Qualifications and Experience
  • Significant and proven experience as a technician in HVAC business
  • Excellent phone and interpersonal skills
  • Ability to work under pressure
  • Strong verbal and written communication

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

", "lang_code": "en"}

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