Membership Coordinator

3 weeks ago


London, Greater London, United Kingdom Baltic Exchange Full time
Job Title: Membership Coordinator

Baltic Exchange is a leading source of independent maritime market data, and we are seeking a highly motivated professional to join our Membership team.

As a Membership Coordinator, you will play a key role in assisting with the on-boarding of new members and data subscribers, as well as maintaining their ongoing relationship with the Baltic Exchange.

Reporting to the Chief Commercial Officer, your responsibilities will include:

  • Ensuring the smooth running of the membership department
  • Advising prospective new members on completion of membership application forms
  • Monitoring all membership applications to ensure that requirements for membership have been met
  • Preparing applications for the Membership Committee and ensuring these comply with membership requirements
  • Maintaining data on applicants for membership and all changes to member details
  • Notifying members when elected
  • Collating and sending new member's documentation
  • Authorizing/denying access to specific areas of the system – ensuring that members/panellists all have appropriate access
  • Assisting in raising annual and intermediate subscription notices/invoices, ensuring that those eligible for special rates are correctly processed
  • Providing general advice on membership procedures and rules

Requirements for the role include:

  • 1+ years of team administrator experience
  • Intermediate IT skills including Jira and Microsoft Office
  • Excellent verbal and written communication and organizational skills
  • Demonstrate multi-tasking and project management skills
  • Strong attention to detail
  • Maintain a sense of urgency and can prioritize appropriately
  • Works independently, but properly escalates when necessary
  • Professional and positive attitude
  • Must be team-orientated, trustworthy and display strong follow-through
  • Excellent verbal and written communication and interpersonal skill
  • Knowledge and experience of using CRM systems preferred


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