HR Generalist

5 days ago

Uxbridge, United Kingdom TEMPLEWOOD RECRUITMENT LTD Full time
Job Title: HR Officer

Reports To: HR Manager

Job Summary: This is a hands-on role, responsible for supporting the operation and making decisions relating to the management of staffing issues including development, retention, disciplinary, grievance, and attendance and performance concerns.

Basic Job Duties: The HR Officer will be responsible for:

  • Supporting the operational management teams to ensure that staff are developed, retained and satisfied.
  • Being the key decision maker in staffing issues and working with the operational management teams on managing staff issues.
  • Supporting the operations management team to deal with performance concerns, utilising the appropriate company policies and procedures.
  • Building up an effective working relationship with line managers and supporting with their upskilling in proactively managing staff issues.
  • Through the regular review of staff supervisions, proactively identify initial performance concerns and high performing staff, supporting the management team with early interventions.
  • Ensuring that the operations management team are aware of the disciplinary and grievance procedures and supporting them appropriately to ensure that any issues are dealt with appropriately.
  • Liaising with management to ensure that staff attendance, leave and performance is actively managed.
  • Completing exit interviews at the earliest opportunity, providing feedback to the management team and identifying actions across the business to improve staff retention.
  • Working closely with the operations management team to ensure staff supervisions and performance appraisals are conducted effectively.
  • Work closely with the HR Team to deal with general HR queries through the HR Helpdesk, promptly respond to queries and working with the relevant departments to resolve issues raised.
  • Work closely with the HR Team Leader and HR Manager to monitor, review and update all policies in line with current legislation and best practice.
  • Ensure Human Resources matters are handled fairly and consistently in line with legal and company requirements.
  • Contribute to HR project work where required.
  • Keeping abreast of human resources developments and ensuring continued company compliance in applying best practice, within the business' needs.
  • Enhance current operations through continuous improvement.

Generic Duties: In addition to specific responsibilities, the role will also be responsible for ensuring:

  • the maintenance of confidentiality of all information unless otherwise permitted by management.
  • full compliance with company's vision, values, policies and procedures.
  • work in a manner that promotes team work and a collegial environment.
  • active and positive promotion of the company's image and brand.
  • other duties that may be assigned by management.

Qualifications and Experience: The following qualification, skills and experience are required for this role:

  • At least 5 years' experience within an HR advisory role.
  • CIPD level 5 qualified.
  • Strong English spoken, listening, writing, communication and presentation skills.
  • Strong administration skills.
  • Full driving license and use of own car to visit company homes if required.
  • Excellent administrative skills.
  • Experience of working with and advising line managers.
  • First class IT and communication skills, including the use of Excel.
  • Team orientated.
  • Results focused.
  • Confidence to work across all levels of the business.

Working Pattern: Full time Monday to Friday, based at Head Office in Uxbridge, with the flexibility to travel to homes within the operation.

Summary of Benefits:

  • Salary up to £35k depending on experience.
  • Company laptop.
  • 20 days annual leave plus public holidays.
  • Pension scheme.
  • Free car parking.
  • Equal Opportunities Employer Disclosure.

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