Air Freight Coordinator

4 weeks ago


Feltham, Greater London, United Kingdom ALS Recruiting Ltd Full time £30,000 - £40,000
Job Title: Freight Forwarder Coordinator

Job Summary:

We are seeking a highly skilled Freight Forwarder Coordinator to join our team at ALS Recruiting Ltd. The successful candidate will be responsible for managing all bookings from start to finish for allocated customers, developing relationships with customers, and ensuring the successful completion of shipments from door to door.

Key Responsibilities:

  • Manage all bookings from start to finish for allocated customers
  • Develop relationships with allocated customers
  • Issue booking instructions to overseas offices
  • Process Export & Import bookings
  • Accept all orders and assume full responsibility for their successful completion
  • Proactively inform customers on shipment status and exceptions
  • Process UK Customs Clearance
  • Manage any other site involved in a shipment
  • Develop processes and tools to support customer interface and communications
  • Take and handle customer inquiries
  • Ensure correct on-time billing to customers and accruals
  • Have full responsibility for end-end file handling

Requirements:

  • Strong background in Air Freight Forwarding, both import & export
  • Thoroughly embedded knowledge of start to finish Air Freight process
  • Results-driven and good attention to detail
  • Good written and spoken English
  • Good interpersonal skills
  • Able to build relationships with customers
  • Able to prioritize, perform under pressure, and work using own initiative

Package:

Salary Range: k + Annual Bonus

Holiday: 25 days + Bank Holidays



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