Air Freight Coordinator

4 weeks ago


Feltham, Greater London, United Kingdom Right Now Recruitment Full time

Right Now Group is seeking a skilled Air Freight Coordinator to join our team at a leading Freight Forwarder based near Heathrow.

Shift: 4 on 4 off Days - 07:00 - 19:00 or 08:00-20:00 or 09:00:21:00 (negotiable)

The ideal candidate will provide an efficient and proactive service to all customers, overseas and related service providers, handling all aspects of operations with exceptional customer service.

Responsibilities of an Air Freight Coordinator:

  • Monitor and action generic email boxes and respond in a timely manner.
  • Arrange collection/delivery from/to vendors.
  • Produce shipping documentation (Mawb's and Hawb's).
  • Prepare export/import entries in accordance with UK HMRC regulations.
  • Post flights.
  • Job file invoicing.
  • Cost control.
  • Action pending tray daily.
  • Monitor live AOG updates.
  • Adapt to customer requirements, look at alternative solutions.
  • Ensure all queries and complaints are investigated and responded to promptly, both from external and internal customers/suppliers.
  • Ensure customer invoicing is completed in a timely and accurate manner.
  • Ensure all rates received are passed to the Team Leader.

In addition to the base salary of £35,000 - £40,000 for this position, there is also an incentive of yearly bonuses based on targets being achieved.



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