Customer Service Optimiser

7 days ago


Clevedon, North Somerset, United Kingdom Rise Technical Recruitment Limited Full time

Job Title: Customer Service Optimiser

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We are seeking an experienced Service Planner to join our team at Rise Technical Recruitment Limited. This role is perfect for those looking for a challenging and rewarding career in service delivery.

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About the Role:

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The successful candidate will be responsible for optimising and delivering excellent customer service, ensuring that all customers receive a high level of support and satisfaction.

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Responsibilities:

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• Optimising and coordinating service delivery to meet customer needs

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• Building strong relationships with customers and internal stakeholders

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• Identifying and resolving customer issues in a timely and professional manner

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Requirements:

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• Excellent communication and interpersonal skills

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• Ability to work in a fast-paced environment and prioritise tasks effectively

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• Strong problem-solving and analytical skills

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What We Offer:

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• Competitive salary of £25,000 - £27,000 depending on experience

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• Ongoing training and development opportunities

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• Flexible working arrangements

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• 33 days holiday increasing with time served

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• Profit share bonus

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• Enhanced pension scheme

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• Death in service benefits

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• Wellbeing and social activities

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Location:

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We are commutable from Clevedon, Portishead, Nailsea, Yatton, Weston-Super-Mare, Avonmouth, Bristol, Highbridge, Taunton, Wells, and surrounding areas.

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About Us:

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Rise Technical Recruitment Limited is a leading recruitment agency specialising in technical and engineering roles. We pride ourselves on providing exceptional customer service and building long-lasting relationships with our clients and candidates.

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How to Apply:

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If you are a motivated and enthusiastic individual looking for a new challenge, please apply now.



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